Accessibility Statement for Chase Cross Flowers
Our Commitment to Accessible Chase Cross Flowers
At Chase Cross Flowers, we believe that every customer deserves a welcoming and seamless online experience. Our online store is designed with accessibility at the forefront, ensuring all members of our Chase Cross community can order their favourite flowers with ease and independence. Your satisfaction and comfort are central to our mission, and we know that accessible online shopping helps make that possible.
Standards of Accessibility
Chase Cross Flowers strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognised standards provide clear instructions on how to make online content more accessible for people with a variety of disabilities, including those who use assistive technologies such as screen readers, have low vision, or find it challenging to navigate websites with keyboards or other devices.
Screen Reader Compatibility
We have worked diligently to optimise the Chase Cross Flowers website for use with popular screen readers. This means our product listings, order forms, menus, and navigation elements are designed to be easily interpretive by screen reading software. Alt text accompanies all featured images and product visuals, ensuring our floral arrangements are described accurately and informatively for all customers.
High Contrast and Readable Design
Our site features a high contrast colour palette, clear typography, and straightforward layouts. These features help improve readability for everyone, especially customers with low vision or other visual impairments. By maintaining strong contrast between backgrounds and text, we make ordering Chase Cross Flowers online a comfortable experience for as many customers as possible.
Accessible Ordering for Every Customer
We are dedicated to providing an inclusive shopping environment so that every Chase Cross customer can order from Chase Cross Flowers online, regardless of ability. Our website’s forms, product tables, and checkout process are tested regularly to ensure they are usable with both mouse and keyboard navigation. We prioritise a logical tab order and clear focus indicators, making sure every step of the ordering journey is accessible.
Continuous Improvement
Accessibility is an ongoing commitment. We regularly review and test our website to identify and address barriers. We keep up to date with accessibility best practices and emerging technologies, adapting our platform to serve everyone better. If new obstacles arise, we act promptly to provide solutions and maintain our standards of inclusion.
Contact Us for Accessibility Support
If you encounter any difficulties accessing Chase Cross Flowers online, or if you have feedback about improving the accessibility of our services, we want to hear from you. Our team values your input and is here to provide help or more information when needed. Please reach out to us through our contact page or visit us in-store during our normal opening hours. Your experiences help us build a more accessible and welcoming Chase Cross Flowers for all.
